We Care About Your Privacy
Which Categories of Personal Data Do We Collect and Why?
Process Orders Made via our Website
In connection with an order, we collect information regarding your name (first name and last name), e-mail address, telephone number and address. We process the collected information for the purpose of administering your order, including to communicate with you regarding the order (e.g. for support purposes in the event of any issues with the delivery of the items), and to fulfill our contractual obligations in relation to you.
Furthermore, when paying via the Website you need to provide further information, such as debit or credit card information. We use third party payment providers in order to process payments via the Website. The payment providers are data controllers for their own processing of your personal data in order to process payments. In short, all data is encrypted and they use the highest possible security PCI standards.
The provision of the categories of personal data outlined above is required in order for us to administrate your order. If you do not provide the required information, we will not be able to process your order.
We keep information regarding your order and transaction, including any support e-mail relating to the order should any issues arise with the delivered products and for accounting purposes.
Use of the Website and Newsletters
Based on your consent, we may also process personal data, e.g. your name and e-mail address, that you voluntarily provide to us when using the Website in connection with reviewing a product or signing up for our newsletter. Any posted review will be kept until further notice and we will keep sending our newsletter to you until you de-register from future communications from us.
Additionally, we collect visitor statistics, including content and pages visited, referring website and searches made on our Website. We use the data to personalize the online user and shopping experience, and to develop, test and to continuously improve our Website. We do not collect complete IP addresses. Thus, the collected data cannot be connected to or used to identify you.
Direct Marketing and Surveys
We may process your e-mail address to send direct marketing information to you in order to satisfy our legitimate interest of informing you of offers in relation to our products and services. Based on your consent, we may also process information regarding your order history, order value, payment method used and from which country you accessed our Website in order to send you relevant and tailored offers via e-mail and other similar ways of electronic communication.
You have the right to at any time oppose to our processing of your personal data for direct marketing purposes and de-register from future communications from us, please see contact details below.
Furthermore, we may process your name, e-mail address and order history to carry out customer surveys in order to satisfy our legitimate interest of obtaining further knowledge of how our customers view us and our products and services. The individual results of the surveys is only retained during such period that it takes for us to compile the result on an aggregated level and is thereafter deleted. The aggregated information is retained until further notice.
Statistics and Business Development
We may process the personal data that you provide to us, including location, purchased product categories and information regarding payment method, when using our Website for statistical purposes, e.g. in order to see how many individuals in a certain age range has purchased our certain product. This statistical information may be used for business development purposes. The processing of your personal data is necessary in order to satisfy our legitimate interest of continuously improving our business and providing new products and services.
Use of Personal Information Collected
We may use the personal information we gather from you when you register, purchase products, surf the website, or use other site features. The personal information you provide to us will also be added to our database and used for future communications regarding new products, features, or promotions (you may choose to opt-out of our newsletters). The use of your information is to allow us to better service you with customer service requests, quickly process your transactions, and personalize your site experience. This data is strictly for internal purposes only. We never sell or rent your information to anyone.
Flyte Socks Inc reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Flyte Socks Inc, its affiliates, and others
Flytesocks.com respects your personal privacy and we take all appropriate steps to keep your personal information confidential and secure. We use the Secure Sockets Layer (SSL) protocol to safeguard your information when orders are processed. uses security measures in order to protect customers from the loss, misuse and alteration of any information under our control. We follow the industry standards to protect your personal information during transaction. No method of transmission over the internet is 100% secure, however, we make all the reasonable efforts to use commercially acceptable means to protect your information.
How can I reach Flyte Socks' customer service?
Please feel free to drop us a message either through our Contact Us page or e-mail us at firstname.lastname@example.org